Perhaps one will be able to grasp the real meaning of poverty when one struggles real hard to have a miserable meal in twenty-four hours. Poverty and hunger are cousins; simply because the former is tied to the latter. For instance, if you are putting on a suit, or a complete traditional attire of any kind, you will naturally look rotund in your dress, you may neither understand what poverty entails, nor can you have a true feeling of poverty. If you have some good shirts and pairs of trousers; never mind if they are all casual wears. The fact is if you can from one dress, change into another and these are all you can boast of, thank your star because you are not really poor.

A person begins to have a true feeling of what poverty means when, apart from the tattered clothes on his body, he does not have any other, not even a motley shirt to keep away the cold at night. “Look at these little children looking like cartoons with their parents looking hopeless. They have nothing to eat for the mean time, no good shelter over their heads, talk more of giving the children a sound education. Oh! What a hopeless life to live in”. That is the voice of a man journeying through a settlement of the poor.

Furthermore, let us face it straight, the developing countries are majorly identified with poverty on a large scale. Though there are poor people in America too, the difference cannot still be compared with some states, most especially in Africa. You will hitch up with me that anyone who has never slept outside in the open cannot appreciate the harsh realities of homelessness; yet that is what abject poverty is all about. He who can lay claim to a house, however humble, or can afford to rent a flat or a room in a town or city without the landlord troubles cannot honestly claim to be poor.

One of the major effects of poverty is sickness and mortality. A poor person is more prone to a poor health. In the society today, things are not done free. No matter what, after every treatment in hospital money is required; now tell me where you want paupers to get such money; when they cannot afford a meal a day. This often leads to the breeding of immoral people who will do anything to achieve their aim in life either getting into armed robbery or prostitution.

Customer service is one of most lucrative professions today. In fact, the service industry is one of the fastest growing industries in the world. If you are looking out for getting into customer service, you would be required to undergo customer service training. This training basically takes you through the various aspects of ensuring that every customer is serviced to their satisfaction and to your employer’s best ability.

Even though this aspect is lampooned in almost every humor movie since the past few years, this aspect still stands as one of the strongest in the worldwide history of employer consumer relationships. If a customer has a problem with a service or service, remember that the customer may actually have a valid point of debate and they would be looking to get their problem solved. Get the problem solved and they would sing songs about the company you work for all ages to come. Go into any discussion with the customer with the thought that the customer is right and be courteous and try to see the customer’s point. After this, even if it turns out the customer is wrong, the customer may actually agree that they are wrong and the issue would be solved as amicably as possible.

Though this will not be told to you in any of the training that a company gives you, remember this as a personal note-every service and product has some kind of flaws in it and it is quite possible that the customer has actually been given a nonworking product or bad service. Once you actually come across such a situation, it becomes simpler for you; because all you have to do is to inform your superiors that the customer has actually been served a dud and you are good in the eyes of the customer as well as the management. If the company completely disagrees with your comments even if they are quite transparent, it is time for you to look out for a new job.

The most important aspect of customer service is the service chain. The service chain exists because not everyone in the service chain is enabled to take every decision. Therefore, make sure that you know the exact moment the higher up in the service chain has to be involved in any customer service interaction that you are having. Of course, you should also understand that not every issue that is brought to your attention requires to be escalated to your superiors, and that every customer who talks to you will want to speak to your superiors after around an hour or two, or day or two, of interacting with you. Therefore, it is a simple matter of juggling to the situation which has to be escalated and the situation that does not require the attention of your superior.